Resilience. Hope. Innovation.

Dear Friends,


On behalf of Kingsley House, it is an honor to share with you our Annual Impact Report, an illustrative overview of the agency’s community programs, advocacy work, and pandemic response efforts.  Prior to the suspension of in-person operations in accord with the stay-at-home order issued in mid-March 2020, Kingsley was poised for another year of record growth. Our community-based programs were expanding, our fundraising efforts were reaching new heights, and our Whole Family Approach was impacting more people than ever before, helping to bridge social, educational, and economic gaps that have persisted for marginalized members of our community for far too long.

Thanks to the extraordinary commitment of our donors, community partners, board leadership, and staff, when the stay-at-home order took effect, we were able to quickly pivot and modify our service delivery model. Our Early Learning Services Teachers and Parent Educators engaged children and families with online classrooms and virtual programming; Family Advocates and Community Services staff continued to link families to critical resources and career opportunities, working in tandem with our Kingsley Connections Career Pathways partners; the Kingsley Adult Day Care team provided much needed resources and ongoing virtual engagement with our at-risk seniors, veterans, and medically fragile adults; and the staff leadership team expanded and enhanced its commitment to diversity, equity, and inclusion with program participants, staff, organizational partners and the community.

Key Moments & Milestones

  • In the early days of the pandemic, our staff quickly connected with more than 1,000 families across all of our programs to not only address their immediate needs, but also their developing challenges such as job loss, disruption of skills training, and educational attainment.
  • Thanks to generous funding from The Humana Foundation and W.K. Kellogg Foundation, as many of our heads of household suffered job loss, our Kingsley Connections Career Pathways established new strategic partnerships that linked families to career development, job training, and employment opportunities in well-paying, high-growth industries.
  • As our community began a phased re-opening, our Early Learning Services effectively transitioned to a hybrid virtual and in-person model, carefully adhering to all CDC guidelines for social distancing, masks, and increased sanitation and cleaning measures. Our Adult Day Care team also initiated in-home wellness checks and daily food delivery for seniors, medically fragile adults, and veterans, and mental health supports were offered to all participants.
  • Kingsley’s service footprint also grew by an additional 1,000 families during the pandemic, as we provided support for residents of two additional mixed-income neighborhood communities: Faubourg Lafitte & Sacred Heart at St. Bernard.

While we continue to meet the ever-evolving needs of our community, and prepare to commemorate our 125th anniversary in 2021, we fully expect that Kingsley will continue to be a pillar of strength and service to Greater New Orleans families. Thank you all for your continued support.


Yours in Service,

Miles Channing Thomas - Kingsley House

Miles Channing Thomas, President, FY 19-20
Kingsley House Inc. Board of Directors

Keith H. Liederman, Ph.D. - Kingsley House

Keith H. Liederman, Ph.D.
Chief Executive Officer

Impact at a Glance


total individuals served through Kingsley House’s Early Learning Services, Adult Day Care, Youth, and Community and Supportive Services Programs.


families and seniors at Columbia Parc, Heritage Senior Residences, Faubourg Lafitte and Sacred Heart at St. Bernard residential communities had access to ongoing supportive services.


infants, toddlers, preschoolers and their families received high-quality early childhood development and education, and vital family supports.


at-risk seniors, veterans and medically-fragile adults and their families benefited from year-round Adult Day Care.

Family Outcomes in 2019-2020


families and seniors received nutrition assistance, financial management and coaching, and help with accessing available community resources to achieve their desired life goals.


families received Kingsley House’s Whole Family Approach services, which connect parents to vital community resources, career advancement and asset building strategies, while simultaneously preparing their children for success in school.


families created spending and saving plans that positioned them to make critical financial decisions during the pandemic.   


families received emergency food vouchers and financial assistance and ongoing support, preventing homelessness, utility interruption and future crises.


households received free VITA tax preparation services totaling $317,448.00 in federal returns, and just over $50,000 in state returns. Families were able to claim multiple valuable tax credits and saved on average $273 in tax preparation fees.


Jeffery, Adult Day Care Participant

Claudette, Community & Supportive Services Participant

Income & Expenses

Source of Income FY 2019-2020

Kingsley House FY 2019-2020 Source of Income

Expense Breakdown Chart FY 2019-2020

Kingsley House FY 2019-2020 Expense Breakdown

About Kingsley House


Kingsley House educates children, strengthens families and builds community.


We envision a city and region where all young children are ready to succeed and all citizens are healthy and economically stable.


We are committed to:
Shared Power and Voice  |  Integrity and Excellence  |  Diversity and Inclusion  |  Collaboration  |  Innovation

Kingsley House is accredited by the Council on Accreditation (COA), the largest accrediting body for social and human services in the world, meeting the highest standards of professional practices.